Travel terms and conditions
Applicable regulations
Your train journey is subject to the following regulations:
- EU Regulation 2021/782 on rail passengers’ rights and obligations. Read the abstract or download the full text (PDF).
- Uniform Rules regarding the agreement for international railway transport of passengers and luggage (CIV) (PDF),
In addition to the applicable regulations in force, your train journey is also subject to the general and specific terms and conditions of carriage of the railway company/companies operating on your route.
If your journey is made up of two or more connecting trains, it may be covered by one single ticket or by separate tickets, depending on the carrier(s) involved.
General and Special Travel terms
Belgian railways: Société Nationale des Chemins de fer Belges – Nationale Maatschappij der Belgische Spoorwegen
SNCB-NMBS – CIV carrier code 1088:
- General and Specific Terms and Conditions of carriage for national transport
- General Terms and Conditions of carriage for international transport (GCC-CIV/PRR) (PDF, in French or Dutch)
- Specific conditions for IC Netherlands
- Specific conditions for TGV INOUI (Brussels-France)
European Sleeper
ES – CIV carrier code 5188: General Terms and Conditions European Sleeper (PDF)
Austrian railways: ÖBB Personenverkehr AG
ÖBB – CIV carrier code 1181: Legal information, Terms & Conditions (English, German)
French railways: SNCF Passagers
SNCF – CIV carrier code 1187: Legal notices, terms of use and conditions of carriage
Italian railways: Ferrovie dello Stato Italiane S.p.a. (Trenitalia)
FS – CIV carrier code 0083: Trenitalia Terms and Conditions of Carriage (Italian)
British railways: Association of Train Operating Companies Ltd.
ATOC – CIV carrier code 1170: Train companies
Danish railways: DSB Passenger
DSB – CIV carrier code 1186: Conditions of carriage (Danish)
German railways: DB AG
DB – CIV carrier code 1080: Conditions of carriage for passengers (German)
NB: tickets issued for journeys in, via to or from Germany with carrier code 1080 are only valid on services operated by rail operators working together in the TBNE association.
Eurostar
THI / EIL – CIV carrier codes 0018 and 0019: Eurostar Conditions of Carriage
Finnish railways: VR-Yhtymä Oy
VR – CIV carrier code 0010: Conditions of carriage
Hungarian railways: MÁV-Start
MAV – CIV carrier code 1155: general conditions of carriage (Hungarian)
Luxembourgian railways: Société Nationale des Chemins de Fer luxembourgeois
CFL – CIV carrier code 0082: Conditions of Carriage
Dutch Railways: NS
NS – CIV carrier code 1184: Terms & Conditions (English, Dutch)
Polish railways: PKP Intercity SA
PKP – CIV carrier code 1251: (Polish)
Spanish railways: Renfe Viajeros s.a.
RENFE – CIV carrier code 1171: General conditions for passengers (Spanish)
Czech railways: České dráhy
CD – CIV carrier code 1154: “Rules we abide by”
Swedish railways: Statens Järnvägar AB
SJ – CIV carrier code 1174: SJ AB General Terms and Conditions
Swiss railways: SBB Passengers
SBB-CFF-FFS – CIV carrier code 1185: Passenger Rights (legal foundations)
